Surrey’s Domestic Abuse Outreach Service

Outreach services offer an independent, confidential, listening service to anyone affected by domestic abuse. They are free and impartial services, which can assist by giving practical help and emotional support as well as providing information on a wide range of issues including housing, benefits, safety planning and the needs of children affected by domestic abuse. They can also assist with accessing refuge accommodation if individuals need to leave their home in order to keep themselves safe.

Support can be given by telephone or, where appropriate and safe, with one to one meetings. Outreach services offer anything from a one off opportunity to talk, to longer term, ongoing support and assistance. They will also help people deal with other agencies, in an advocacy role, to help them get the services or information that they need. This means they will support individuals experiencing domestic abuse in talking to the police, legal services, housing or benefits agencies, according to their wishes and needs. Outreach services are also able to talk to people about how to get appropriate legal information and advice.

This year (2016/17) the Office of the Police and Crime Commissioner has made £100,000 of funding available to support the provision of specialist domestic abuse Outreach Services across Surrey. This includes the Freedom Programme and other appropriate group work for women who are or who have experienced domestic abuse and/or violence within their homes or relationships.

We have also provided £22,000 to support the development and delivery of the county-wide Men’s Outreach service for male survivors of domestic abuse and violence. The male outreach service will offer male victims a specialist service that will respond appropriately to their individual needs.

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